Monday, October 11, 2010

Maestro? I don't think so

I have no confidence in Maestro

Having put a significant amount of time and energy into moving over 1000 bookings from Eventbrite to Maestro we have experienced the lowest possible level of service.

  • None of the conference sessions could be run through Meastro, none.
  • No response to e-mails sent to their "Customer Support", none
At least they are consistent!

Here's what they claim on their website
"At MaestroConference, we are driven by a commitment to customer success and dedicated to a great customer experience. Our goal is to provide you with all the necessary resources to become a Maestro. We strive to make our service number one in every way and welcome your feedback and suggestions."

I suggest that they turn up for work!